Contact Us


By telephone:

During opening hours:

01702-215002 Option 1 Housing

01702-215000 Main switchboard

0845-230-3405 Automated bidding line
(Login Details and Property reference number required.
Only available during bid cycle- Wed-Sun

In writing to:

Housing Solutions Team
5th Floor Civic Centre
Victoria Avenue

By e-mail:
Opening Times:


Monday - Thursday          Morning: 9.00am - 12:00pm
                                      Afternoon: 14:00pm - 17:00pm

Friday                             Morning: 9.00am - 12.00pm
                                      Afternoon: 14:00pm - 16:45pm



Please do not use this form to ask us to update your details, address or telephone number. You can update your application yourself by using the My Social Housing button after logging in. Making changes this way is much quicker than sending us a message.

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